Important information regarding third-party payment providers
Attention: You may experience payment delays when using unauthorized third-party payment providers. Learn more
Are the first two digits of your account number: 01, 02, 03 or 04?
Make payments and manage your account through online payment portal.
Email: customerservice@afco.com
Phone: 877-701-1212
Are the first two digits of your account number: 17, 20, 30, 31, 37, 44, 55 or 72?
Make payments and manage your account through the online portal or make a one-time payment.
Email: PromptService@AFCO.com
Phone: 800-288-6901
Are the first two digits of your account number: 80 to 110?
For Legacy BankDirect borrowers make payments and manage your account through the online portal.
Email: solutions@bankdirectcapital.com
Phone: 877-226-5456
Assistance for active borrowers
Contact us for customer service, technical support or accounting questions.
Call us: 877-701-1212, option 1
Email us: CustomerService@afco.com