Important information regarding third-party payment providers

Note

Log in to your account

Are the first two digits of your account number: 01, 02, 03 or 04?

Make payments and manage your account through online payment portal.

Email: customerservice@afco.com
Phone: 877-701-1212

Are the first two digits of your account number: 17, 20, 30, 31, 37, 44, 55 or 72?

Make payments and manage your account through the online portal or make a one-time payment.

Email: PromptService@AFCO.com
Phone: 800-288-6901

Are the first two digits of your account number: 800000 and 1100000?

For Legacy BankDirect borrowers make payments and manage your account through the online portal.

Email: solutions@bankdirectcapital.com

Phone: 877-226-5456

Assistance for active borrowers
 

Contact us for customer service, technical support or accounting questions.

Call us: 877-701-1212, option 1

Email us: CustomerService@afco.com